Customer Service - Web based

Offshore Customer Service - Web based

Our focus, through our offshore outsourcing services, is to become a seamless extension of your organization by gaining an understanding of your business and culture–paramount in developing a long-term strategic relationship. The offshore outsourcing model was first made successful by India, the first player to provide outsourced services from as far back as a decade. Skilled manpower costs in India are significantly lower than in the other countries. Besides a vast pool of talent and a remarkable fluency in English, India has two other traits of a successful offshore region - mainly a rapidly growing infrastructure and a proven experience of doing business with the West.

The increasing emphasis on customer response activities in the West have made Indian outsourcing service providers reinvent themselves and extend their web development activities to ASP (Application Service Providing) and other high-end outsourcing solutions.

We provide a greater degree of flexibility, assurance of reliability, increasingly better quality and a higher level of control by becoming a seamless extension of your IT organization through our offshore outsourcing services. Our unique offshore development center model lets you manage results instead of tasks.

Benefits Offered

a) A giant office space and Computerized environment with broadband connection.

b) Optimal, high-quality resources for offering high-quality software and
Consistent access to expertise, people, support and infrastructure (acquirable through foreign investment)

c) Enhanced and skilled service levels, Qualified and well experienced Chartered Accountants to monitor and supervise the work.

d) Significant economic advantage in terms of lowering of cost and savings.

e) Extended work hours resulting in faster project completion.

f) Quality and Project Control de-risked

g) Speed of implementation that shortens time to market, ensuring operational efficiency

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